Douglas Grove Surgery

Please telephone the surgery for test results after 2:30 p.m. when the telephone lines are a little quieter. The reception staff will be able to give you the result if the doctor has authorised it. In the interest of confidentiality please be prepared to identify yourself. Checking results can be time consuming, therefore it is not always possible for the results to be filed into your notes the same day they are returned from the laboratory.

The reception staff do not have medical knowledge. They are instructed only to tell you if the test is normal. Otherwise you maybe asked to make an appointment to see a clinician.

Blood tests: these are taken by the phlebotomy technician at Douglas Grove Surgery between 8:30 a.m. – 11.00 a.m. Monday to Friday. Please ring them for an appointment after 2:30 p.m.

Any other specimens (e.g. urine or stools) should be delivered to Fern House or to Douglas Grove Surgery before 12:00 noon in order to catch the transport van to Broomfield Hospital.

X-rays: these can be taken at any one of the four local hospitals; you will be able to pre-book your appointment with our reception staff. There is no walk in service any more.

Results: we receive results from the hospital daily, and the doctor needs time to analyse the results before they can be given to patients. Tests can take anywhere between one day to two weeks to be returned to the surgery, depending on the test. As our morning surgeries are extremely busy please ring for your results after 2:30 p.m.